medical plans are fun

My health plan has a website on which I may see my information, including claims and how my flexible spending account is going. Yay. Let's go look and see what FSA claims are outstanding and how much cash I might get soon. Click.

"The information you've requested is unavailable Monday - Friday 10pm - 7am, Saturday 8pm - 7am, and Sunday 6pm - 7am (all times are eastern standard time). We are sorry for this inconvenience."

What the fuck. Do the Insurance Web Gnomes go home, or something?