At the supermarket they're trying to push their discount card, so they've taken to posting gigantic pictures of people who have won things or just enriched their lives tremendously with the card. This is a mistake. I waited in line to buy groceriess tonight a huge poster of some happy hausfrau and her $10,000 win hung over me, revealing the average Ralphs customer to be a DEADLY! ZOMBIE! MUTANT! WITH A STRETCHED! RICTUS! GRIN! OF DOOOOOOM!
Now that's what I call Customer Relations Management!